To book a clinic appointment
or home visit telephone
01438318988

Frequently Asked Questions


How to make an appointment

Telephone 01438318988

Cancelling an appointment

Telephone 01438318988

Missed appointments

Due to the inconveinience caused by patients missing appointments we are forced to make a charge of £20.00 for missed appointments without 24 hours prior warning or cancellation.

Directions to the clinic

The clinic is based in Stevenage Old Town.

The Clinic is less than a minutes walk from the White Lion bus stop in Old Stevenage High Street and about 10 minutes walk from Stevenage town centre and train station.

The clinic is located just behind stevenage dental practice.
They have a large sign on the side of their building.





Buses to the clinic

Buses travel through Old Stevenage high street from all surrounding towns including Hitchin, Baldock, Letchworth, Welwyn Garden City and Hatfield.

Buses from most local areas or from Stevenage New Town bus station will transport you to the clinic in Stevenage Old Town.

How to get to the clinic on foot from White Lion bus stop in Stevenage Old Town High St

A) Coming from Hitchin, Letchworth, Luton, Lister Hospital direction
Upon getting off the bus look right and you will see the Cromwell Moat House Hotel, walk along past the Cromwell Moat House and there is a road with trees along the middle. Stevenage Dental Practice is ahead of you. Cross the road and walk on past the Dentists and the Old Town Bar on your right, once you pass the bar there is the entrance to Mindenhall court on your right. Please be carefull and look for cars exiting here. The clinic is in a shared building ahead on the right, you will see a sign for Stevenage Podiatry in Blue on the post outside the clinic, you will also see a sign For Flying Moth Ltd. who provide Computer services and a sign for the Alex Cox Osteopathy and Sports Injury clinic.

B) Coming from Welwyn Hertford Stevenage Town Centre direction
Upon getting off the bus look left and ahead and you will see the Cromwell Moat House Hotel on the other side of the road. Walk left along the high st until you come to a zebra crossing, You can see the sign for the dental practice across the road. Cross over the zebra crossing. There is a road with trees along the middle on your right. Stevenage Dental Practice is ahead of you. Cross the road and walk on past the Dentists and Old Town Bar on your right, once you pass the bar there is the entrance to Mindenhall court on your right. Please be carefull and look for cars exiting here. The clinic is in a shared building ahead on the right, you will see a sign for Stevenage Podiatry in Blue on the post outside the clinic, you will also see a sign For Flying Moth Ltd who provide computer services and a sign for the Alex Cox Osteopathy and Sports Injury clinic.

Car Parking

Limited free car parking is available in the courtyard as other Businesses operate from here.

Alternative free car parking is available at the lower end of Walkern Road, along the length of the High Street and Church Lane.

Some clients combine their visit with shopping at Waitrose, making use of the car park on Primett Road.

Disabled Access

We have a fixed ramp with handrail on the outside of the building, leading to a low threshold front door. The ramp is suitable for wheelchairs and small motorised scooters.

Opening Hours

Mon: 8am - 4pm
Tue: 8am - 4pm
Wed: 8am - 8pm
Thurs: 8.30am - 8pm
Fri: 8.30am - 8pm
Sat: 8.30am - 12pm
Sun: Closed

Closed bank holidays

Home visits

Home visits are made on Wednesday in Stevenage, Hitchin, Baldock and some of the surrounding villages. Malcolm's professional manner helps patients relax whilst receiving treatment in the comfort of their home.

Nursing home visits

Visits to nursing homes can be to individuals or to provide care for all the residents.

Fees + Charges

Prices for 2017

For General Podiatry (including initial assessment) we charge £30.00 per 30 minute period including assessment and treatment.

Depending on your treatment plan, the fee may reduce for consequent appointments.A treatment plan for example, might be : A patient is assessed at their first visit and pays the fee for the 30minute appointment. Because the patient only has difficulty cutting their own nails, the duration of subsequent appointments are reduced and the reduced charge for 'Simply nails' is applied. Should the patient develop further problems requiring additional treatment in the future, the appointment duration is increased which will attract the appropriate fee.

Prices are subject to change please confirm during booking

Payments

We accept payments in cash, by cheque and all major credit and debit cards.

Gift Vouchers

Gift vouchers can be a wonderful way to provide a treat for a loved one, a dear friend or for someone in need.

Vouchers are available from Reception.

Telephone 01438318988 to make arrangements.

Complaints

Any complaints you have should initially be made to the practice owner Malcolm Smith.

Serious and formal complaints may be directed to the professional bodies listed below.



Society Of Chiropodists & Podiatrists,
2nd Floor Quartz House,
207 Providence Square,
Mill St,
London,
SE12EW.

T. 02072348620



Hcpc,
Fitness To Practise Dept,
The Health and Care Professions Council,
Park House,
184 Kennington Park Road,
London,
SE114BU.

T. 08003284218





For all enquiries or to book an appointment call us on :

01438318988