Frequently Asked Questions
Due to the inconveinience caused by patients missing appointments we are forced to make a charge of £20.00 for missed appointments without 24 hours prior warning or cancellation.
The clinic is based in Stevenage Old Town.
The Clinic is less than a minutes walk from the White Lion bus stop in Old Stevenage High Street and about 10 minutes walk from Stevenage town centre and train station.
The clinic is located just behind stevenage dental practice.
They have a large sign on the side of their building.
Buses travel through Old Stevenage high street from all surrounding towns including Hitchin,
Baldock, Letchworth, Welwyn Garden City and Hatfield.
Buses from most local areas or from Stevenage New Town bus station will transport you to the clinic in Stevenage Old Town.
A) Coming from Hitchin, Letchworth, Luton, Lister Hospital direction
Upon getting off the bus look right and you will see the Cromwell Moat House Hotel, walk along past the Cromwell Moat House and there is a road with trees along the middle. Stevenage Dental Practice is ahead of you. Cross the road and walk on past the Dentists and the Old Town Bar on your right, once you pass the bar there is the entrance to Mindenhall court on your right. Please be carefull and look for cars exiting here. The clinic is in a shared building ahead on the right, you will see a sign for Stevenage Podiatry in Blue on the post outside the clinic, you will also see a sign For Flying Moth Ltd. who provide Computer services and a sign for the Alex Cox Osteopathy and Sports Injury clinic.
B) Coming from Welwyn Hertford Stevenage Town Centre direction
Upon getting off the bus look left and ahead and you will see the Cromwell Moat House Hotel on the other side of the road. Walk left along the high st until you come to a zebra crossing, You can see the sign for the dental practice across the road. Cross over the zebra crossing. There is a road with trees along the middle on your right. Stevenage Dental Practice is ahead of you. Cross the road and walk on past the Dentists and Old Town Bar on your right, once you pass the bar there is the entrance to Mindenhall court on your right. Please be carefull and look for cars exiting here. The clinic is in a shared building ahead on the right, you will see a sign for Stevenage Podiatry in Blue on the post outside the clinic, you will also see a sign For Flying Moth Ltd who provide computer services and a sign for the Alex Cox Osteopathy and Sports Injury clinic.
Limited free car parking is available in the courtyard as other Businesses operate from here.
Alternative free car parking is available at the lower end of Walkern Road, along the length of the High Street and Church Lane.
Some clients combine their visit with shopping at Waitrose, making use of the car park on Primett Road.
We have a fixed ramp with handrail on the outside of the building, leading to a low threshold front door. The ramp is suitable for wheelchairs and small motorised scooters.
Home visits are made on a Wednesday in Stevenage and some of the surrounding areas. This helps patients relax whilst receiving treatment in the comfort of their home.
Visits to nursing homes can be to individuals or to provide care for all the residents.
We accept payments in cash, by cheque and all major credit and debit cards.
Gift vouchers can be a wonderful way to provide a treat for a loved one, a dear friend or for someone in need.
Vouchers are available from Reception.
Telephone 01438318988 to make arrangements.
Any complaints you have should initially be made to the practice owner David Diep.
Serious and formal complaints may be directed to the professional bodies listed below.
Society Of Chiropodists & Podiatrists,
2nd Floor Quartz House,
207 Providence Square,
Fitness To Practise Dept,
The Health and Care Professions Council,
184 Kennington Park Road,
For all enquiries or to book an appointment call us on :
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